Reality, especially in the service industry, and even more especially in the first year of operations at a new establishment, can be an extremely tough picture at which to look. In my experience as a field director for an international charity organization, in my experience in the world of academia, and in my experience in the world of campaign politics, never have I worked with an individual as willing to look reality in the face with dry eyes and then act accordingly, as Danny Massare. This is his MO: what's the nature of the situation and what must we do to address it.
I’ve worked at a wide range of establishments and I’ve never dealt with a business owner quite like Danny Massare. Danny is very systematic in his operational approach and values the automation of operational procedures. As someone who has witnessed the success of his approach I can confidently say Danny is and will continue to be a master of business ownership and operation.
I’ve worked in the service industry for roughly ten years and have never enjoyed or felt more appreciated at a job than I have working for Danny Massare. He is very approachable and truly listens when his staff bring up any concerns. It is very clear that Danny is passionate and cares about his employees along with their well-being. Aside from his attention to employees, Danny seems to always make sure that the business is running smoothly inside and out; no detail is left untouched.